Data Privacy Policy

Tourilla Tours, under the legal name of Indefinite Jungle Treks Ltd. (registration number 80020003618840) with the registered office of the company at Martin Road Kampala and the registered postal address of the company at 108030 Kampala, is dedicated to protecting the privacy of your personal information when you visit our website. This Privacy Policy outlines how we handle personal information that we receive from you while using www.tourilla.tours. We may provide access to content or services from other websites, including our co-branded websites, through links located on www.tourilla.tours. 

Privacy Policy Promise

At Tourilla Tours, we recognize that our clients' trust is our most valuable asset, and we are committed to keeping client information secure and using it only as our clients would want us to. Our promise to our individual customers is as follows:
- We will safeguard any information our customers share with us, according to strict standards of security and confidentiality.
- We will limit the collection and use of customer information to the minimum required to deliver superior service to our customers, including advising them about our products, services, and other opportunities, and to administer our business.
- We will only permit authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
- We will not disclose customer information to any external organization unless we have previously informed the customer in disclosures or agreements, or are required by law.
- We will always maintain control over the confidentiality of our customer information. However, we may share customer information with reputable companies when a customer has expressed interest in their service or product.
- Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and allow us to audit them for compliance.
- We will attempt to keep customer files complete, up-to-date, and accurate. We will inform our customers how and where to access their information (except when prohibited by law) and how to notify us of errors, which we will promptly correct.

Information We Collect

General
When you register and at other times, we may collect personally identifiable information from you, such as your name, address, telephone number, email address, and information about your computer. However, we do not knowingly collect personal information from children under the age of thirteen. Additionally, if a user is under 18, they are not allowed to provide us with personal information without the consent of their parent/guardian.

Website Usage Information
We automatically collect IP addresses and website usage information from you when you visit our website. This information helps us evaluate how our visitors and customers use and navigate our website on an aggregate basis, including the number and frequency of visitors and customers to each webpage, and the length of their visits.

How We Use Information Collected

We may use the information we collect in the following ways:
- To fulfill the purposes for which you specifically provided the information.
- To send you email notifications about our new or existing products and services, special offers, or to otherwise contact you.
- To enhance existing features or develop new features, products, and services.
- To personalize the content and advertising that you and others see based on personal characteristics or preferences.
- We may combine the information that we collect from you on www.tourilla.tours with information that you provide to us in connection with your use of our other products, services, and website.
- We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Terms of Use (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law requires us to do so.

Cookies
We employ cookie technology to help visitors and customers move faster through our site. When you sign on to our website or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information that is sent by a website and stored on your hard drive or temporarily in your computer's memory.

Security
The personally identifiable information we collect about you is stored in limited access servers. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

Internet-based Transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing www.tourilla.tours and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Policy Modifications
We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Comments and Questions
If you have any questions, comments, or concerns about our Privacy Policy, please contact us via our contact form or hi@tourilla.tours.
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